Privacy Policy 

his Privacy Policy is designed to inform you about how we handle your 'Personally Identifiable Information' (PII) online. PII, as defined in U.S. privacy law and information security, is information that can identify, contact, or locate a specific individual. Please read our Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your PII in relation to our website.

Information We Collect

Personal Information:
When you register or interact with our site, you may be asked to provide your name, email address, mailing address, phone number, or other information to enhance your experience.

Usage Information:
We collect information when you fill out forms, subscribe to communications, or interact with specific site features.

How We Use Your Information

We may use the information we collect in the following ways:

  • To respond to customer service requests and inquiries.

  • To process inquiries quickly and efficiently.

  • To send updates or information regarding inquiries, products, or services.

  • To follow up after communication via live chat, email, or phone.

Protection of Information

We prioritize the security of your information:

  • Regular Security Scans: Our website undergoes regular scans for security vulnerabilities to enhance safety.

  • Secure Access: Your information is stored behind secure networks and is accessible only to a limited number of individuals with special access rights, who are required to keep it confidential.

  • Encryption: Sensitive information you provide, such as payment data, is encrypted using Secure Socket Layer (SSL) technology.

Cookies

We use cookies to:

  • Understand user preferences for future visits.

  • Collect aggregate data about site traffic and interactions to improve site functionality.

You may choose to disable cookies in your browser settings; however, some features may be limited as a result.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties.

Third-Party Links

We may occasionally include third-party products or services on our website. These third-party sites have their own privacy policies. We are not responsible for the content or activities of linked sites but welcome any feedback regarding these sites.

Google

Although we have not enabled Google AdSense, we may choose to do so in the future.

California Online Privacy Protection Act (CalOPPA) Compliance

As required by CalOPPA:

  • Users can visit our site anonymously.

  • Our Privacy Policy link is visible on our homepage or the first significant page after entering our site.

  • Changes to this Privacy Policy will be posted on this page.

  • Users may request changes to their personal information by contacting us via email.

Do Not Track Signals

We respect Do Not Track (DNT) signals and do not track or use advertising when a DNT browser mechanism is enabled.

Third-Party Behavioral Tracking

We allow limited third-party behavioral tracking for analytics purposes only.

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not specifically market to children under 13. Our site is intended for individuals 18 and older.

Fair Information Practices

In alignment with Fair Information Practices, if a data breach occurs, we will:

  • Notify affected users via email within 7 business days.

  • Honor the Individual Redress Principle, which gives individuals the right to pursue legal remedies against data collectors or processors for non-compliance.

CAN-SPAM Act Compliance

The CAN-SPAM Act sets the rules for commercial email, giving recipients the right to stop unwanted emails. We collect your email to:

  • Send information, respond to inquiries, and fulfill requests.

  • Send additional information related to our services.

  • Market our products or services via email.

To comply with CAN-SPAM:

  • We will not use false or misleading email subjects or addresses.

  • Our messages will be clearly identified as advertisements, where applicable.

  • We will include our physical address in each email.

  • We will promptly honor opt-out requests.

To unsubscribe from future emails, email us at cgomez@itcc.llc, and we will promptly remove you from all communications.

Last Edited on November 6th, 2024